Privacy Policy

Last updated: March 12, 2025

1. Introduction

At HookFlow, we respect your privacy and are committed to protecting it through our compliance with this policy. This Privacy Policy describes how we collect, use, and share information when you use our services.

2. Information We Collect

We collect several types of information from and about users of our Services, including:

• Personal information (such as name, email address, and billing information)
• Usage data (such as how you interact with our services)
• Log data (such as IP address, browser type, pages visited)
• Webhook data that passes through our systems

3. How We Use Your Information

We use information that we collect about you or that you provide to us:

• To provide, maintain, and improve our Services
• To process your payments and prevent fraud
• To send you technical notices, updates, and support messages
• To communicate with you about products, services, and events
• To monitor and analyze trends, usage, and activities in connection with our Services

4. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.

5. Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

• The right to access personal information we hold about you
• The right to request that we correct inaccurate personal information
• The right to request that we delete your personal information
• The right to restrict processing of your personal information
• The right to data portability

7. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.

8. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us.